Privacy Policy

This Privacy Policy describes how LIONWARM and our brands and subsidiaries collect, use and share information about you. This policy applies to information we collect when you use our website or otherwise interact with us, as described below.

We may change this privacy policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy, and in some cases we may provide you with additional notice (such as adding a statement to the home page of our website or sending you an email notify) ). We encourage you to review the Privacy Policy whenever you interact with us to stay informed of our information practices and ways we can help protect your privacy.

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We limit the collection of personal information to that which is relevant to the purposes described in the “Use of Information” section below.

Information you provide to us
We collect information that you provide directly to us. For example, when you use our Site, create an online account, sign up to receive emails from us, enter sweepstakes, contests, promotions or surveys, communicate with us through third-party social media sites, request customer support, apply for a job or otherwise communicate with We communicate. Providing us with your personal information is voluntary, however, if you do not provide some or all of the information we request, we may not be able to provide certain products, services or information to you.

In some cases, we may also collect information you provide about others, such as when you purchase a gift card for someone and request that we deliver it electronically, create and share a “wish list” or decide to purchase and ship products to someone. We will use this information to fulfill your requests and will not send marketing communications to your contacts unless they separately opt in to receive communications from us.

INFORMATION WE COLLECT AUTOMATICALLY
We automatically collect certain information about you when you access or use our websites or transact business with us, including:

Log Information: We collect information about your use of our websites, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our websites.

Transaction Information: When you purchase or return a product, we collect information about the transaction, such as product details and the date and location of the purchase/return.

We may use cookies and other tracking technologies to collect information about you when you interact with our websites or emails. For more information about cookies and how to disable them, please see cookies and other tracking technologies.

INFORMATION WE COLLECT FROM OUR PARTNERS AND OTHER SOURCES
We may also obtain information about you from other sources and combine that with information we collect about you. For example, we collect information from local postal services’ change-of-address databases to verify and update mailing addresses.

We may use information about you for various purposes, including to:

Facilitate and improve your online shopping experience;

Provide the products and services you request, process transactions and send you related information, including confirmations and receipts;

Respond to your comments, questions and requests and provide customer service;

Communicate with you about products, services, offers, promotions, rewards and events and provide news and information we think will be of interest to you.

Manage your online account(s) and send you technical notices, updates, security alerts and support and administrative messages;

Personalize your online experience and provide advertisements, content or features that match your profile and interests;

Monitor and analyze trends, usage and activities;

Process and deliver contest, promotion and sweepstakes entries and rewards;

Link or combine with information we get from others to help understand your needs and provide you with better service; and

Carry out any other purpose for which the information was collected.
We do not use personal information for purposes incompatible with the purposes for which it was collected unless those purposes are subsequently authorized by you.

SHARING OF INFORMATION
We may share information about you as follows:

With vendors, consultants and other service providers who need access to such information to carry out work on our behalf;

With our business partners and other third parties for purposes of sending their own direct mail, with your consent;

In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation or legal process, or as otherwise required by any applicable law, rule or regulation, including to meet public safety, national security or law enforcement requirements;

If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of us or any third party;

In connection with, or during negotiations of, any merger, sale of company assets, financing or transfer of all or a portion of our business to another company; and

With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you. To find more information about our policies and practices with respect to service providers outside of your country of residence, please contact us.

LINKS TO OTHER SITES
To enhance your shopping experience, our website may include links to other sites outside our brand. Those websites will have their own privacy policies that you may wish to review. We have no responsibility for these linked websites, outside of our family of brands.

COOKIES AND OTHER TRACKING TECHNOLOGIES
We may use cookies, web beacons (also known as “tracking pixels”) and other tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes.

We engage third parties to serve advertisements on our behalf across the Internet and to provide analytics services. These entities may use cookies, web beacons and other technologies to collect information about your use of our websites, such as your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our websites and other websites and better understand your online activity.

We may also work with third parties to serve ads to you as part of a customized campaign on other websites or platforms.

Most web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove or reject cookies, but note that doing so does not necessarily affect third-party flash cookies used in connection with our websites. For more information about disabling flash cookies, see www.adobe.com/products/flashplayer/security. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our websites.

For more information about Internet-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit http://www.networkadvertising.org/managing/opt_out.asp and www.aboutads.info/choices.

SECURITY
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

STORAGE OF PERSONAL INFORMATION
We use, process and store personal information as long as necessary for the purposes described in this Privacy Policy, or otherwise as needed to comply with applicable law and internal company policies. We use secure methods to destroy personal information when it is no longer needed, including use of reasonable technical and physical security measures to avoid unauthorized access to or use of the personal information after it is disposed.

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Online account information
We take reasonable steps to ensure that personal data is reliable, accurate, complete and up-to-date for its intended use. You may update, correct, or delete your online account information at any time by logging into your account and navigating to the My Account page or by contacting [email protected]. If you wish to deactivate your online account, you may also contact [email protected], but please note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a period of time.

promotional information
You can opt-in to our mailing list and consent to receive marketing or promotional communications from us.

You can opt out of receiving promotional communications from us at any time by doing the following:

To opt out of receiving promotional emails and text messages: Please follow the instructions provided in these communications or contact customer service at [email protected]

Please note that even if you opt out of receiving promotional communications, we may continue to send you non-promotional emails, such as those related to your account or our ongoing business relationship.

Accessing our website from outside Canada If you access ONEYMN from outside Canada, you will access our website through
Domestic server connection. All online orders will be accepted and fully processed in Canada and shipped from Canada. All information you provide will be securely stored on web servers located in Canada and on our internal systems. You agree that all personal information will be used in accordance with this Privacy Policy and Canadian law, although Canadian law may not provide the same level of protection as the privacy laws of your country.